Returns & Cancellations

Returns

Under New York state law, alcoholic beverages may not be returned once sold except in the case of defective bottles. Shipments where the provided address information is incorrect or incomplete and are returned to us as undeliverable will either be reshipped at the expense of the customer or refunded, minus applicable shipping & return fees.

Cancellations

If your wine request has been submitted through the website but you change your mind on your order, please call us.  If the order has not been sent via UPS then the order may be cancelled and we will refund your credit card. This is only if the wine has not already been picked up via UPS.